Shipment Intake & Planning
Review origins, destinations, timing, freight characteristics, receiving conditions, priorities, and recurring requirements before tender.
Ongoing freight operations support
Managed Transportation Solutions, Handled by Freight Professionals
FreightXO coordinates the day-to-day work behind your freight, including shipment planning, rate and carrier selection, bookings, shipping documents, customs-clearance handoffs, tracking, issue resolution, and reporting.
Your team prepares the goods. FreightXO helps manage the movement. Build a catered operating program around your shipments, locations, customers, existing partners, and level of support.
One Accountable Team
A consistent operating contact for the agreed transportation scope
Courier, LTL & FTL
Coordinate the modes and services used across the freight program
Domestic & Cross-Border
Support for eligible shipments across the USA, Canada, and Mexico
Documents Through Delivery
Connect shipment details, handoffs, tracking, and follow-through
A managed extension of your team
Outsource the coordination without losing control of the operation.
A growing freight program can create a full-time stream of quoting, carrier communication, document preparation, appointment scheduling, status checks, exception handling, and follow-up. FreightXO can take responsibility for the agreed transportation workflow so internal teams have fewer shipping tasks to chase across carriers, brokers, warehouses, and customers.
The solution is built around the business rather than forcing every shipper into the same model. FreightXO can work with available carrier relationships, add suitable options where needed, document repeatable procedures, and provide the level of ongoing support appropriate for the shipment volume and complexity.
Managed transportation does not remove the shipper from every responsibility. Someone at the origin still needs to prepare, palletize, label, secure, and load the freight as required. FreightXO manages the professional transportation work surrounding that physical handoff.
Managed freight scope
Day-to-day transportation work managed through one coordinated program.
Choose a focused operating scope or connect several transportation functions. Availability and responsibilities depend on the shipment, lane, commodity, carrier, customs requirements, and agreed service model.
Rates, Modes & Carriers
Compare suitable courier, LTL, FTL, expedited, and specialized options around the lane, shipment profile, service needs, and available capacity.
Bookings & Scheduling
Coordinate shipment tender, pickup requests, delivery appointments, routing requirements, warehouse contacts, and carrier instructions.
Shipping Documents
Prepare or coordinate bills of lading, labels, commercial document details, routing information, and shipment-specific paperwork using supplied data.
Customs Coordination
Help organize clearance-ready information and coordinate transportation, timing, documents, and communication with the appropriate customs broker.
Tracking & Communication
Monitor available shipment updates and keep the agreed internal, carrier, warehouse, customer, and broker contacts informed.
Exceptions & Follow-Through
Coordinate next steps when pickups, appointments, documents, capacity, freight conditions, or deliveries require attention.
Review & Reporting
Organize available shipment, cost, carrier, service, and exception information to support recurring reviews and practical operating improvements.
The program can start with the most time-consuming part of the workflow. FreightXO can help define which responsibilities should be managed, which should stay with your team, and which require a carrier, warehouse, customs broker, or other qualified partner.
A clear operating handoff
FreightXO manages the movement. Your location prepares the freight.
A white-glove transportation service works best when every party knows what it owns. The exact division is confirmed during onboarding and documented for the people involved.
FreightXO coordinates
The professional transportation workflow within the agreed scope.
- Shipment requirements, rates, service options, and carrier communication
- Bookings, pickup requests, appointments, instructions, and status follow-up
- Transportation documents prepared from complete and accurate supplied data
- Cross-border timing, clearance information, and customs-broker handoffs
- Exceptions, stakeholder communication, shipment records, and program reviews
Your shipper or warehouse handles
The goods, facility, commercial decisions, and responsibilities that stay at origin.
- Packaging, palletizing, labelling, wrapping, securing, staging, and loading
- Accurate quantity, dimensions, weight, class, commodity, value, and origin data
- Safe dock access, equipment, pickup readiness, and facility instructions
- Commercial approvals, importer and exporter responsibilities, duties, and taxes
- Product compliance, permits, licences, and final approval of shipment information
How the managed workflow operates
Build the process once, then manage each shipment through it.
Onboarding defines the people, information, approvals, carrier rules, customs handoffs, service expectations, and reporting needed to run the program.
Map the operation
Review shipment types, locations, volume, carriers, systems, recurring lanes, pain points, approvals, and service requirements.
Define the handoff
Document what your team provides, what FreightXO manages, who approves costs, and when carriers, brokers, warehouses, or customers are involved.
Plan and book
Review each request, select an appropriate available option, communicate the plan, prepare documents, and coordinate pickup or appointments.
Monitor and respond
Follow available shipment updates, coordinate customs or delivery handoffs, and communicate when an exception needs action or a decision.
Review and improve
Use available shipment, service, cost, and exception information to refine procedures, carrier use, routing, and future transportation decisions.
More than a transactional booking
A repeatable freight operation, not another task passed between vendors.
A single load may only need a rate and a carrier. A managed transportation program connects the work that repeats before, during, and after each shipment.
One operating process
Define how requests enter, who approves, which information is required, how documents are prepared, and who receives shipment updates.
One coordinated communication path
Reduce the number of internal handoffs required to manage carriers, warehouses, customs brokers, customers, and shipment exceptions.
One program view
Keep available shipment, cost, service, carrier, and exception information organized so recurring freight decisions can use more than memory or inboxes.
Modes and operating coverage
Connect parcel, freight, and cross-border requirements where the program needs them.
FreightXO can structure the managed scope around one mode, several modes, or a connected domestic and cross-border transportation workflow. Carrier and service availability depends on the lane, capacity, commodity, equipment, and shipment details.
Courier & Postal
Coordinate account options, service selection, labels, pickup requirements, tracking, delivery conditions, and recurring parcel workflows.
LTL & FTL
Plan freight class or density information, equipment, accessorials, appointments, carrier selection, tendering, tracking, and delivery requirements.
Cross-Border Coordination
Connect transportation, commercial documents, importer and exporter details, customs-broker communication, timing, and final delivery planning.
Already have carriers, a warehouse, or a customs broker? FreightXO can review how existing partners fit the managed workflow and where additional transportation options or clearer handoffs may be useful.
Who this service is for
Built for businesses that need freight expertise without building every capability in-house.
The right fit depends on shipment frequency, complexity, internal capacity, service expectations, data, and the responsibilities the business wants to outsource.
Growing Shipping Programs
Freight activity has outgrown informal inboxes and ad hoc bookings, but the business is not ready to build a complete transportation department.
Lean Operations Teams
Operations, sales, purchasing, or warehouse employees are spending too much of their working day coordinating transportation tasks.
Complex Freight Requirements
Multiple modes, locations, appointments, customers, documents, carriers, or border handoffs make each shipment harder to manage consistently.
Businesses Seeking One Lead Partner
The company wants one coordinated transportation workflow while continuing to use the warehouse, carriers, broker, or systems that still fit.
Common questions
What to know before outsourcing transportation management.
What are managed transportation solutions?
Managed transportation is an ongoing service in which an outside logistics team coordinates an agreed part or all of a business’s transportation workflow. The scope may include planning, rates, carriers, bookings, documents, tracking, exceptions, reporting, and recurring program reviews.
Can this replace an internal shipper or transportation coordinator?
It can reduce or change the need for a dedicated employee to manage daily freight administration, depending on the operation and agreed scope. Someone at the shipping location still needs to prepare the goods, provide accurate information, coordinate facility access, and complete responsibilities that cannot be outsourced.
Who packages, palletizes, and loads the freight?
The shipper, warehouse, fulfillment provider, or another approved facility partner remains responsible for physical preparation. FreightXO can communicate requirements, but the location handling the goods must package, palletize, label, secure, stage, and load them safely and accurately.
Does FreightXO act as the customs broker?
The managed service coordinates transportation, document information, timing, and communication with the appropriate customs broker. Customs entries and regulated brokerage work must be performed by the properly authorized party for the country and shipment. The importer and exporter retain their legal and commercial responsibilities.
Can FreightXO work with our existing carriers and partners?
Yes, when those relationships and systems fit the operating requirements. FreightXO can review existing carriers, warehouses, customs brokers, and procedures, then help identify where additional options or clearer handoffs may be useful.
Which transportation modes can be managed?
The program may include courier, postal, LTL, FTL, expedited, cross-border, and selected specialized requirements. Actual options depend on the origin, destination, freight, capacity, service, equipment, carrier rules, and program scope.
Is this intended for one-time shipments?
Managed transportation is designed for recurring or operationally connected freight. A business with an individual shipment can still request a standard shipping quote. FreightXO can help determine which service model fits the request.
How is a managed transportation program priced?
Pricing depends on the responsibilities, shipment volume, modes, locations, complexity, systems, reporting, service expectations, and partner coordination required. FreightXO reviews the operation before proposing the service scope and commercial structure.
Plan the operation before handing it off.
Explore FreightXO’s audit, transportation services, customs resources, shipping tools, and document library to prepare a more complete managed-freight discussion.
Ready to hand off the daily work behind your freight?
Share what you ship, how often it moves, the locations and modes involved, current carriers or partners, the tasks consuming your team’s time, and the service level you want FreightXO to manage.