| Address Correction |
$16.00 per piece |
A delivery address that is incorrect, incomplete, or illegible. |
The applicable fuel surcharge also applies. |
| Residential |
$4.65 per shipment |
Pickup from or delivery to a home, including a home-based business. |
Canpar determines residential or low-commercial-density status by postal code. |
| Redirect |
$7.75 per piece; $15.50 maximum per shipment |
A requested redirection within the applicable zone and province. |
An out-of-zone or out-of-province request is rated as a new shipment. |
| Signature Required |
$5.75 per shipment |
A shipper request for a recipient signature within Canada. |
The request must be initiated through an eligible automated shipping system. |
| Adult Signature Required |
$7.25 per shipment |
A shipper request for a signature from a recipient at least 19 years old within Canada. |
Identification and delivery-change restrictions can apply. |
| Chain of Signature |
$13.50 per piece |
A shipment requiring a recorded signature at each Canpar network handoff. |
Availability and account approval can apply. |
| Supplementary Delivery Attempt |
$10.00 per delivery attempt |
A later delivery attempt requested after Canpar cannot complete delivery under its normal procedures. |
The charge is applied to the consignee, and fuel also applies. |
| Return to Shipper |
Equal to the outbound delivery rate |
A parcel Canpar cannot deliver and returns to the shipper. |
Taxes and other applicable surcharges can also remain payable. |
| Returns Solutions |
$6.00 Collect or electronic Pick-Up Tag; $8.00 call-in Pick-Up Tag |
Eligible Collect, third-party, or Canadian Ground Pick-Up Tag return services. |
The service rate is separate, and dangerous goods are not eligible for eReturn. |
| Declared Value and Additional Protection |
$4.25 per $100 or part over $100 |
A shipment with value declared on the bill of lading at pickup. |
Canpar’s liability limits and exclusions still apply. The current terms cap declared value at $5,000 per package and $20,000 per shipment. |
| Dangerous Goods |
$50.00 per shipment |
Eligible dangerous goods accepted for ground transportation. |
Classification, packaging, documents, training, prior approval, destination, and final carrier acceptance rules apply. |
| Cash on DeliveryCOD |
$11.00 per shipment |
Eligible shipments where Canpar collects an accepted payment method before release. |
Collect-on-delivery conditions and maximum values apply. |