Fulfillment

Order Fulfillment

Definition

The complete process of receiving an order, allocating inventory, picking, packing, shipping, and confirming completion.

In practical terms

Fulfillment connects inventory accuracy, warehouse execution, packaging, transportation, and customer communication. Performance is measured through speed, accuracy, condition, and delivery outcomes.

Example

An online order is released, picked from stock, packed, labelled, shipped, and confirmed to the customer.

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